- A woman, who lives in London, admitted to hospital for urgent treatment whilst in Germany and who incurred a bill in excess of Euros 2000; KWF negotiated a final settlement with the German hospital for £850, which she is now repaying to the Charity.
- A man in a West London care home, whose funding and welfare was very precarious, was visited on frequent occasions by two trustees who personally took steps to improve his very basic situation, his welfare, and his outlook on life. Much time was given by the Trustees to ensure this man's quality of life improved. After he made it known that he wished to return to the Netherlands, he was eventually repatriated to a care home in the Netherlands after a personal request was made by the Charity to Rotterdam City Council. The significance of this event is that the man who was and
still is in need of continuing physical and mental health support is now being looked after in a Dutch care home, and the Rotterdam Council has generously agreed to fund this individual's needs.
- A homeless man in Cardiff who is having very great difficulty obtaining a Dutch passport is continuing to receive regular monthly support with supermarket vouchers as well as payment for a new passport when historical documentation is complete.
This person has received at least £450 in living support (supermarket vouchers), £200 for a Home Office certificate, plus the cost when required of an NL passport.
A Trustee personally accompanied the man, unfamiliar to London, to the NL Embassy for his passport interview, and ensured he was looked after and had meals (Cardiff to London and return by coach made a long day for this person). Contact and support for this person is ongoing.
- A man, widower and in poor health, who lives in the Hebrides is continuing to receive help with home heating (coal £360 +), living needs (£100), and the cost of obtaining a new passport (£110). Regular contact with this man is still ongoing.
- A woman doing a Bereavement Counselling Course (she herself lost 2 close family members) who has difficulty covering her rent and her course fee. Visited by Trustees, and a grant of £1547 approved of which £400 to be repaid on leaving her UK accommodation and returning to the Netherlands. (The course she is doing is not available in NL).
- A woman whose family had suffered trauma and abuse, psycho-therapy session funding to a total of £945 for her severely traumatised daughter. Visited by a Trustee.
- A young man who was refused a new passport because of a long-outstanding student loan. The young man has a very specific illness and is unable to obtain work. He has been advised how to deal with the NL Authorities about his loan, and should in due course be clear to obtain his passport. Helping this person required lengthy phone calls on his behalf by one of the Trustees.
- A homeless man in East London and visited by Trustees given supermarket vouchers (£200 total), the £110 cost of a new passport (essential for obtaining work), and leads for job interviews. This case involved regular and active Trustee intervention and visits to provide help and guidance.
- A homeless man, palsy sufferer, was referred to the Charity by Shelter whose staff had been trying to find him an affordable single bed room flat.
He was supported with a grant / loan combination of £1270 to be able to make a deposit and 1st month's rent for a flat, and payment of the letting agent fee.
- A young man whose wheelchair-dependent partner suffers deteriorating health given advice on how to deal with NL Authorities chasing him for a long-outstanding student loan. Because of his unemployed situation, there is a possibility that the debt could be written off if he can properly authenticate his situation to the Authority.
- Five long-term beneficiaries who each receive a regular monthly payment (4 receive £100 per month, one receives £130 per month; each received a bonus at Christmas of £175).
The beneficiaries, three women and two men, are very low income earners who have been helped, and continue to be helped, by the Charity for a number of years.
With regard to cases that were not supported, the most common reason was that the request was judged by the Board not to be critically urgent, notwithstanding there was a need. A critically urgent need is one where if no help is given, there may be immediate adverse consequences for the person making the request. Other reasons for rejection included the involvement of another party, for example a Local Authority or Court, where it would not have been appropriate for the Charity to become involved.
As may be seen from the cases listed above, all problems are unique and complex. The decisions made by the Trustees to try to help people whose lives are not simple and not necessarily organised is never easy, and Trustees' consideration is assiduous and thorough. However, the bottom line remains the same: to give a helping hand to those who really need it.
For the KWF / NBS Annual Report 2016, click here >>.